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MiServiceMatters
How we help

Real help, not just a phone number

We don't just hand you a list and wish you luck. We help you understand what you qualify for, make the connections, and stay with you until it's handled.

1.Connect

Reach out and tell us where you are. One conversation starts it — no complicated forms, no runaround, and no cost. Ever.

2.Navigate

We help you understand what you’ve earned and cut through the paperwork, so you know exactly where to go and what to do next.

3.Support

We stand beside you — linking you to trusted partners and peers who’ve been there, and checking back to make sure it worked out.

The six areas

Support for the whole person — and the whole family

Start anywhere. Many people come in for one thing and discover they qualify for more.

01

Benefits & Claims

Understand and access the benefits you’ve earned — with real help preparing and filing, not just a phone number.

  • VA disability compensation & pension
  • Enrolling and understanding eligibility
  • Gathering records and filing claims
  • Appeals and help when a claim is denied
02

Healthcare

Get connected to care — from enrolling in VA health care to finding a provider close to home.

  • VA health care enrollment
  • Local clinics, providers & specialty care
  • Care for aging, disability & injury
  • Prescriptions, dental & vision options
03

Mental Health & Wellness

Confidential connections to counseling, peer support, and wellness — for you and the people you love.

  • Counseling & therapy referrals
  • Peer support with veterans who get it
  • Substance-use & recovery resources
  • Family and caregiver wellbeing
04

Housing & Home

Resources for a stable place to live — and fast help when a home is at risk.

  • Homelessness prevention & emergency housing
  • VA home loans & adaptive housing grants
  • Rent & utility assistance
  • Home repairs and accessibility
05

Financial Stability

Steady ground under your feet — income you’re owed, work, and help through a rough stretch.

  • Benefits income you may be missing
  • Employment & job-training programs
  • Emergency financial assistance
  • Budgeting, debt & tax resources
06

Education & Transition

Make the most of your education benefits and plan your next chapter in civilian life.

  • GI Bill & education benefits
  • Transition and civilian-life planning
  • Training, certificates & degrees
  • Careers and employer connections
Trusted partners

We know who to call.

Behind every connection is a vetted network — state and federal agencies, clinics, legal aid, housing programs, employers, and fellow nonprofits across Michigan. You get a warm hand-off to the right person, not a dead-end referral.

Partner with us
Two people talking through options together in a supportive conversation
Good questions

Answers before you even ask

How much does this cost?
Nothing. Mi Service Matters is free. We’ll never ask you to pay to understand or access the benefits and resources you’ve earned.
Do I have to be enrolled in VA benefits already?
No. A lot of the people we help are just starting — unsure what they qualify for or where to begin. That’s exactly what we’re here for.
What if my discharge wasn’t honorable?
Reach out anyway. Eligibility is more flexible than most people think, and options like a discharge upgrade may be open to you. We’ll help you understand where you stand.
I’m a family member, not the veteran. Can you still help?
Yes. Spouses, children, caregivers, and survivors have earned support too — and families are often the ones doing the navigating. We’re here for you.
What if you can’t help with my specific situation?
Then we’ll connect you with someone who can. No wrong door — that’s a promise. You’ll always leave with a next step.

Tell us what you're facing. We'll take it from there.

One message starts it. Free, confidential, and at your pace — with a real person on the other end.

Get Help Who we serve